Who is IMS?

Innovative Mailing & Shipping Systems (“IMS”) is a nationally recognized premier independent supplier of office automation solutions. Formed in 1989 by three individuals who share 70+ years of experience in the office automation arena, IMS has earned the respect and confidence of over 4,000 customers. We have provided solutions utilizing automated Receiving, Parcel Manifest Systems, Addressing Solutions, Postage Meters, Mailing Machines and various Forms Handling Systems to our customers.

IMS’ extensive experience in the Mailing Services and Receiving arena includes providing Tracking Systems to companies of all industries. These companies range in size from small single locations, to large multi-site locations. Our solutions have ranged from a stand alone package tracking system to multi-site Enterprise versions tracking everything from Packages and company assets to overall mailing and shipping costs.

We have provided systems that integrate many different accounting, purchase order and warehouse management solutions.  Our long-term national client list includes National Grid, Cablevision, Motorola, JP Morgan Chase Bank, and Barnes and Noble.

Why choose IMS?

At IMS, we care about our clients.  We are dedicated to providing advanced products and solutions with exceptional customer service and support.

Our success as a business depends upon your success as a business.  Application selection is provided through a detailed analysis of your company.  Training and implementation services from our experienced engineers ensure that all your users are familiar and comfortable with our solutions.  Furthermore, you can trust IMS to continuously evolve our product offerings to better serve your needs.

Support is the cornerstone of the solutions we provide.  Our engineers and technicians all have extensive industry knowledge that helps ensure that your support calls are handled expeditiously and accurately.  Both remote and on-site service agreements are available offering total coverage for hardware and software with a money back guarantee.